Organizations that can tap into the power of user feedback have seen enormous improvements in ROI over the past decades. It started with Agile via iterative deliveries of user value on a set cadence, usually every two to three weeks. As top-performers (those that understood and embraced Agile fundamentals) began to separate from their competitors, they sought more gains. Can we make our iterations shorter? How short? Enter DevOps. By bringing the development and operations teams together, elite performers again separated themselves from the competition by shortening the feedback loop by another order of magnitude. This time, instead of collecting…


“Coach, we’re not ready”, was what we kept saying, just a bunch of lowly high school rookie swimmers on our bus ride to the season’s first meet, the regional swimming invitationals. “Our times aren’t any good, we miss turns all the time, our goggles keep falling off on our starts”.

We had tons of reasons but, underlying it all, was our fear of total embarrassment and failure. Our coach’s response, with his usual sly smile, was simply, “When we arrive, shut up and get in the water!”

What myself and my fellow rookies didn’t understand then, and for some time…


“Business agility is the ability to compete and thrive in the digital age by quickly responding to market changes and emerging opportunities with innovative, digitally-enabled business solutions” — Scaled Agile

Kate Chajka has been working on the frontline of Agile transformations for over 15 years. To say she has seen it all is an understatement. …


“As tech giants and startups disrupt every market, those who master large-scale software delivery will define the economic landscape of the 21st century, just as the masters of mass production defined the landscape in the 20th” Dr. Mik Kersten, CEO and founder Tasktop, author of Project to Product

As we continue to waft through the fog in the post-pandemic world, we know one thing to be true: software is the dividing line between success and failure. In the last year, the digital-first economy has made the five tech superpowers even richer, with a combined revenue of more than $1.2 trillion


Software delivery is all about delivering more customer value faster to remain competitive in the digital-first world. And like any process, you need meaningful data insights to understand how fast you’re delivering, what’s slowing you down and what you can do to improve. While DevOps Research and Assessment (DORA) metrics help you deliver more quickly, Flow Metrics — as defined by Dr. Mik Kersten as part of his pioneering Value Stream Management paradigm the Flow Framework® — help you deliver the right things more quickly, at the right quality and cost and with the necessary team engagement. …


In a time when business agility is legacy-defining, today serves as the perfect time for technology leaders to revise their Agile practice. For many organizations, the ability to absorb and adapt to the changes caused by the pandemic is a leading indicator of how Agile they really are. Despite heavy investment in the practice and enabling technologies, have you, like what Justin Watts experienced at Lloyds Banking Group, lost the thread of what Agile is really about? …


The recent success of TUI Group’s migration to the cloud is a powerful example of what is possible by adopting a project to product mindset. With planes grounded and hotels closed due to the pandemic, the global travel company took proactive steps to refine the digital experience for employees and customers.

Recognizing that the customer experience has dramatically changed, and will continue to change, the company’s Group CTO, Pieter Jordaan-with the support of his business counterparts-spearheaded the development of a centralized cloud platform to consolidate and simplify the way multiple business units support the customer journey.

After trialing the system…


Over the last year, restaurants (like most companies) have been forced to think creatively about how they continue to serve customers without physical interaction. In the UK, many of our favorite food outlets, from the delicious pizzas of Franca Manca to the high-end Indian delights of Dishoom, are creating bespoke packages to enable us to cook their meals from the comfort of our own homes.


Even in today’s economic downturn, where U.S. job postings are down overall compared to 2019, tech hiring is showing signs of being more resilient than average. In fact, seven of the ten most in-demand tech jobs are for developers—and none are for QA.

That’s a bit alarming, because the Flow Metrics of several Fortune 100 companies now practicing value stream management (VSM) in their software portfolios have revealed an acute resource scarcity in QA. …


One of the most pragmatic and effective Lean practices is modestly called “5S”. It’s all about organizing your workspace for efficient and effective utilization. In plain terms, the 5S’s are:

  1. Sort: Sort the necessary from the unnecessary.
  2. Set in Order: A place for everything and everything in its place.
  3. Shine: Clean up what’s left.
  4. Standardize: Integrate Sort, Set in Order, and Shine into your regular activity.
  5. Sustain: Follow the rules you set and maintain the gains.

Seems to make sense and, if you think about it, it probably reminds you of the many popular programs for organizing everything from your…

Tasktop Technologies

Value Stream Management platform. Experts in moving from Project to Product. Helping enterprises to master software at scale and thrive in the Age of Digital.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store